Okgo game Terms & Conditions — Complete Guide to Using the Platform

Okgo game is an internationally licensed online gaming platform serving players in Bangladesh. We believe in transparency and fairness, which is why all our rules are written clearly in plain language. These terms may be updated from time to time — the latest version will always be available on this page.

1 Eligibility & Registration Requirements

The following eligibility requirements must be met to open an account and use the okgo game platform. These conditions are strictly enforced and verified.

• Age Requirement: The minimum age to use okgo game is 18. Registration by minors is strictly prohibited. Any account registered with a false age will be closed immediately and the balance may be forfeited.
• Residence: Residents of countries where online gaming is prohibited by law are not permitted to use okgo game. It is entirely the user's responsibility to comply with the laws of their own country.
• Identity Verification: You must provide your correct name, date of birth, and contact details during registration. Inaccurate or false information will result in account suspension.
• Mental Capacity: You must be of sound mind and capable of making your own decisions. Playing under the influence of drugs or alcohol is strongly discouraged.

2 Account Rules

Each person may register only one account on okgo game. If the same individual creates multiple accounts — using the same device, IP address, payment method, or identity documents — those accounts will be treated as duplicates.

• Single Account: Only one account may be registered per mobile number and email address.
• Password Protection: Keeping your account password confidential is your responsibility. okgo game will not be liable for any losses resulting from sharing it with others.
• Information Updates: To change your phone number or payment method, please contact support. Direct changes are restricted for security reasons.
• Account Transfer: Selling, transferring, or allowing others to use your okgo game account is strictly prohibited.
• Inactive Accounts: An account may be marked inactive after 12 months of no activity.

If suspicious activity is detected on an account, okgo game may temporarily freeze it pending investigation. Withdrawals and deposits will be suspended during this period.

3 Deposit & Withdrawal Rules

Transparency and security in all financial transactions are our top priorities at okgo game. The following rules apply to all deposits and withdrawals.

• Minimum Deposit: ৳500 (may vary depending on payment method).
• Minimum Withdrawal: ৳500. KYC must be completed before withdrawal.
• Withdrawal Time: Usually within 5–30 minutes. Bank transfers may take 1–4 hours.
• Third-Party Payments: Using another person's payment account for transactions is strictly prohibited and constitutes a violation of our anti-money laundering policy.
• Currency: All transactions are processed in Bangladeshi Taka (BDT).
• Deposit Fee: okgo game does not charge any deposit fees. However, charges from your payment provider may apply.

4 Bonus & Promotion Terms

Okgo game offers a variety of bonuses and promotions. Each bonus comes with its own terms, which must be read before activation.

• Wagering Requirement: A specified wagering requirement must be met before bonus funds can be withdrawn. This is clearly stated alongside each bonus offer.
• Bonus Validity: Most bonuses are valid for 7–30 days. Any unused bonus will be forfeited once the validity period expires.
• One Bonus, Once: The same bonus offer cannot be claimed more than once. Any attempt to claim bonuses through multiple accounts will result in both accounts being closed.
• Bonus Withdrawal: okgo game reserves the right to modify or cancel any bonus offer. However, bonuses already claimed will remain subject to the applicable terms.
• Referral Bonus: Self-referrals or using fake accounts to claim referral bonuses will be treated as fraud.

In any bonus-related dispute, okgo game's decision will be considered final. For full bonus details, Bonus Page page.

5 Gaming Rules

All games on okgo game are conducted fairly. Our Random Number Generator (RNG) is certified by an internationally accredited organization.

• RNG Fairness: All slots and table games use certified RNG. Results are entirely random and not predetermined.
• Live Games: All rules apply in Live Casino even with a real dealer present. The dealer's decision is final.
• Bet Limits: Each game has its own minimum and maximum bet limits. Higher limits may apply for VIP players.
• Technical Issues: If your internet connection drops during a game and the bet has already been processed, it will not be voided. Server logs are the final authority.
• Sports Betting: All bets are valid only when placed before the event begins. If an event is cancelled, bets will be refunded.

6 Responsible Gaming Policy

Okgo game firmly believes that gaming is for entertainment, not addiction. The mental and financial well-being of our players is our highest priority.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits. Contact support to have this configured.
• Self-Exclusion: You can self-exclude temporarily (30 days to 1 year) or permanently from the platform.
• Cooling-Off Period: You can take a 24-hour break from gaming.
• Session Time: You can set reminders to track how long you've been playing.

For more details, please visit our Play Responsibly View page.

7 Prohibited Activities

The following activities are strictly prohibited on okgo game. Violations will result in account closure and balance forfeiture.

• Using the platform for money laundering or any form of illegal financial activity.
• Using bots, automated software, or hacking tools to play games.
• Attempting to access another user's account or steal account credentials.
• Creating multiple accounts for the same person or members of the same household.
• Attempting to manipulate the bonus system (bonus abuse).
• Overloading the server or attempting a DDoS attack.
• Using the okgo game brand name or logo without authorization.
• Submitting fraudulent identity information or documents.

8 Account Closure & Suspension

Okgo game reserves the right to suspend or close an account under the following circumstances. Advance notice may not always be provided.

• Violation of any provision of these Terms & Conditions.
• Failure to pass KYC verification or submission of false documents.
• Evidence of fraud or bonus abuse.
• Regulatory authority directive or court order.
• Account closure at the player's own request.

If an account is closed for legitimate reasons, any verified balance will be returned. However, if closure is due to a breach of these Terms, bonus balances and disputed winnings may be forfeited.

You can also contact our support team at any time to request account closure.

9 Limitation of Liability

Okgo game is not liable for the matters listed below. This applies within the limits permitted by law.

• Internet Connection: okgo game is not responsible for any losses in games or transactions resulting from your internet connection being disrupted.
• Third Party: okgo game is not responsible for issues caused by payment providers or telecom companies.
• Account Security: okgo game is not liable for any loss resulting from your password being compromised.
• Legal Risk: Users are solely responsible for the legal consequences of online gaming in their own country.
• Server Maintenance: The platform may be temporarily unavailable during scheduled maintenance windows.

10 Changes to Terms & Contact

Okgo game reserves the right to update these Terms & Conditions at any time. For significant changes, registered users will be notified via email or SMS.

• Continuing to use the platform after any changes have been made constitutes acceptance of the updated Terms & Conditions.
• The date of the most recent update will always be displayed at the top of the page.
• Contact support if you need a copy of a previous version of the terms.

These Terms & Conditions are written in Bengali and apply to players in Bangladesh. In the event of any legal dispute, the applicable law and jurisdiction will be determined in accordance with the licensing authority's guidelines.